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Frequently Asked Questions

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How can I become an authorized dealer?

To become a dealer, submit an application via our dealer registration portal or contact our sales representative. We will guide you through the process.

You need a valid business license, tax ID, and a physical or online retail location.

Is there an app available for dealers to place orders or track shipments?

Yes, we offer a mobile app for dealers, which allows you to place orders, track shipments, and access your account details on the go. The app is available for both iOS and Android devices. For more information, visit the app store or contact our support team for download instructions.

Yes, a business license is required. Our team will help you understand any specific regulations in your area.

If you encounter any technical issues while using our website , please contact our technical support team at [email protected] or +60 3-8940 2621. We are available to resolve any problems as quickly as possible. Alternatively, your sales representative can help troubleshoot or escalate the issue if needed.

How can I stay updated on promotions?

We will keep informed of the latest promotions through multiple channels. Your dedicated sales representative will notify you of any ongoing or upcoming offers tailored to your business needs

Yes, we offer a variety of seasonal promotions, as well as exclusive deals designed specifically for our dealer network. These offers are crafted to provide you with competitive advantages during key sales periods. For detailed information about upcoming promotions, or to inquire about exclusive opportunities, please reach out to your sales representative who will be happy to assist.

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